Patient Care Reception Specialist

1 week ago


Pensacola, Florida, United States Gulf Coast Plastic Surgery Full time
Job Overview

We are seeking a Patient Care Reception Specialist to join our dynamic team.

Our reputable and expanding practice is in search of a positive and enthusiastic individual to manage appointment expectations and ensure our patients experience seamless visits. This role is ideal for someone who enjoys multitasking, thrives on interpersonal interactions, and desires to be part of a dedicated professional team.

No Prior Experience Required:

While familiarity with Nextech, EMR systems, or medical office settings is advantageous, it is not mandatory. We provide comprehensive training for the right candidate who possesses a positive attitude, a willingness to assist others, and a passion for learning.

Key Responsibilities:
  • Organizing and reviewing patient medical records
  • Utilizing a friendly phone demeanor to handle incoming calls and messages
  • Upholding patient confidentiality in accordance with privacy regulations
  • Facilitating patient flow throughout the office
  • Managing supply orders
  • Coordinating patient scheduling, including appointments with healthcare providers, room assignments, and necessary equipment
Why This Role Matters:

In the field of Plastic Surgery, we have the privilege of transforming lives. We assist our patients in feeling confident in their identities while ensuring their care is prioritized in a soothing environment that fosters healing.

If you aspire to a career where you can genuinely enhance the lives of individuals in your community, this position is an excellent fit.

Desired Skills:

If you identify with the following traits, we encourage you to consider this opportunity:

  • You are compassionate and courteous to everyone you encounter.
  • You possess strong problem-solving abilities and effective conflict resolution skills; excellent listening skills are essential.
  • You are adaptable and diligent.
  • You are tech-savvy and eager to learn new software and applications, utilizing available tools to streamline your work.
  • Exceptional written and verbal communication skills are crucial, alongside a professional and caring demeanor.
  • You have a natural ability to connect with others, exuding energy that uplifts those around you.
  • You are meticulous, organized, and your work reflects these qualities.
  • You are known for your reliability and integrity.
  • You embody a team-oriented mindset, always ready to assist.
  • You are dependable.
About Our Practice:

Gulf Coast Plastic Surgery is a patient-focused practice that features a cutting-edge medspa and a fully accredited ambulatory surgery center. We strive to create a welcoming environment that fosters trust and confidence among our patients. As the leading center for cosmetic, plastic, and reconstructive surgery along the Gulf Coast, we are passionate about our work and our patients.

Benefits Offered (upon eligibility):
  • Healthcare benefits (medical, dental, and vision)
  • 401K plan with company matching
  • Paid time off and holidays
  • Employee discounts

If you are looking for a fulfilling career that allows you to make a positive impact in your community, we would love to hear from you.



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