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Customer Service Representative

2 months ago

Grandview, Missouri, United States KMO Burger, LLC Full time

Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our team at KMO Burger, LLC. As a Team Member, you will play a vital role in providing exceptional customer service, ensuring a clean and safe environment, and contributing to the success of our restaurant.

Key Responsibilities

  • Customer Service: Provide prompt and courteous service to all customers, ensuring their needs are met and exceeded.
  • Food Preparation and Delivery: Prepare and deliver food in a timely and efficient manner, maintaining high standards of quality and presentation.
  • Daily Operations: Assist with daily restaurant operations, including opening and closing procedures, inventory management, and maintaining a clean and organized workspace.
  • Quality Standards: Maintain high standards of quality in all aspects of restaurant operations, including food preparation, presentation, and customer service.
  • Open Communication with Management: Communicate effectively with management and colleagues to ensure seamless operations and address any concerns or issues.
  • Cleanliness: Maintain a clean and safe environment, adhering to health and safety standards and protocols.
  • Station Certifications: Obtain and maintain necessary certifications and training for specific stations and tasks.

Benefits

  • Weekly Pay: Receive regular pay for your hard work and dedication.
  • Pay for Performance Program: Eligibility for pay increases and reviews based on performance and contributions to the team.
  • Leadership Development and Career Growth Opportunities: Opportunities for advancement and professional growth within the company.
  • Online Access to Your Schedule: Convenient access to your schedule through our online platform.
  • Flexible Schedules: Flexible scheduling to accommodate your needs and preferences.
  • Discounted Meals: Enjoy discounted meals and benefits as a valued member of our team.
  • Service Awards: Recognition and rewards for your hard work and dedication.
  • Scholarship Program: Opportunities for education and personal growth through our scholarship program.
  • Whataburger Family Foundation: Access to hardship grant assistance and support through our foundation.
  • Medical Benefits: Eligibility for medical benefits for team members who meet certain criteria.