Customer Service Representative
3 weeks ago
At Burger & Brown Engineering, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Inside Sales team, you will be responsible for maintaining customer relationships and providing exceptional customer service.
Key Responsibilities:
- Manage customer relationships and resolve customer complaints efficiently and effectively.
- Provide product and technical information to customers in a timely manner.
- Assist customers with product-based questions, cost, availability, or specifications.
- Generate new and repeat sales by providing product and technical information.
- Work closely with leadership to meet customer's requests.
Requirements:
- Minimum of high school diploma or equivalent.
- 1+ years' experience in inside sales/customer service experience.
- Positive attitude and interpersonal/relationship development abilities.
- Spanish speaking is a plus in servicing our global network of distributors.
Physical Specifications:
- Sitting for extended periods and standing on hard surfaces.
- Physical working in both manufacturing and office environments.
- Regular physical movement and exertion to meet environment needs.
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