Customer Service Representative

3 weeks ago


Grandview, Missouri, United States Burger and Brown Engineering Full time

At Burger & Brown Engineering, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Inside Sales team, you will be responsible for maintaining customer relationships and providing exceptional customer service.

Key Responsibilities:

  • Manage customer relationships and resolve customer complaints efficiently and effectively.
  • Provide product and technical information to customers in a timely manner.
  • Assist customers with product-based questions, cost, availability, or specifications.
  • Generate new and repeat sales by providing product and technical information.
  • Work closely with leadership to meet customer's requests.

Requirements:

  • Minimum of high school diploma or equivalent.
  • 1+ years' experience in inside sales/customer service experience.
  • Positive attitude and interpersonal/relationship development abilities.
  • Spanish speaking is a plus in servicing our global network of distributors.

Physical Specifications:

  • Sitting for extended periods and standing on hard surfaces.
  • Physical working in both manufacturing and office environments.
  • Regular physical movement and exertion to meet environment needs.


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