Medical Service Representative

1 day ago


Cleveland, Ohio, United States Medical Service Company Full time

At Medical Service Company, we are a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We strive to provide exceptional customer service and have been recognized as a Top Workplace to work and a recipient of the National HME Excellence Award for Best Home Medical Equipment company in the US. As a Contact Center Specialist, Case Management, you will play a vital role in our team by providing excellent customer service and managing high-volume orders. Responsibilities include reviewing inbound documents, making outbound calls, verifying patient information, and collecting payment. You will also be responsible for ensuring that all interactions with patients are professional, courteous, and respectful. The ideal candidate has excellent communication skills, organizational abilities, and a pleasant personality. A high school diploma and at least 1 year of customer service experience are required. Starting pay is $16.50 per hour.

About Us

We offer a comprehensive benefits package including medical, dental, and vision insurance, HSA account, pet insurance, and more. Our competitive pay and advancement opportunities make us an attractive choice for those looking to start or advance their career in customer service. We value our employees and provide them with the tools and support needed to succeed.



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