Collision Repair Estimator

5 days ago


Austin, Texas, United States Continental Collision Full time
Job Summary

We are seeking a highly skilled and detail-oriented Collision Repair Estimator to join our team at Continental Collision. As a key member of our estimating department, you will be responsible for accurately assessing vehicle damage and providing estimates for repairs.

Key Responsibilities
  • Estimating and Reporting
    • Conduct thorough inspections of damaged vehicles to determine the extent of repairs needed
    • Prepare accurate and detailed estimates for repairs, including labor and parts costs
    • Communicate with customers and insurance companies to ensure clear understanding of repair requirements and costs
  • Customer Service
    • Provide exceptional customer service, ensuring that customers are informed and satisfied throughout the repair process
    • Address customer concerns and issues in a timely and professional manner
  • Collaboration and Communication
    • Work closely with production managers, paint shop managers, and parts department to ensure efficient and effective repair processes
    • Communicate regularly with customers and insurance companies to ensure clear understanding of repair requirements and costs
  • Administrative Tasks
    • Manage and maintain accurate records of estimates, repairs, and customer interactions
    • Perform administrative tasks, such as data entry and reporting, as needed
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
    • Minimum 1 year of experience in collision repair estimating or a related field
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Strong attention to detail and analytical skills
    • Ability to work in a fast-paced environment and meet deadlines
    • Knowledge of collision repair processes and procedures
Benefits
  • Competitive Compensation
    • Commission-based compensation structure
  • Benefits Package
    • Employer-paid dental, life, and medical insurance
    • Employer-paid health savings account contribution
    • Employer-paid wellness clinic and flu vaccinations
    • Employer percentage matching for 401(k)
    • Employer-paid parental leave and employee assistance program
    • 5 paid bereavement leave days/year for immediate family members
    • 14-24 paid time off vacation days/year, depending on tenure
    • Annual Christmas bonus based on tenure
    • Annual Christmas party and employee appreciation dinner
    • Employee vehicle purchase program and discounts on collision repair, parts, and service
    • Bi-weekly pay periods, paid on Fridays (hourly employees)
    • Holidays: Thanksgiving, Christmas, and New Year's
    • Employer-paid lunches every Saturday and special occasions
    • Access to in-house insurance agency and marketing agency
    • Voluntary life term and whole insurance and AFLAC supplemental coverages
    • $200 donation to charity of your choice with approval


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