Collision Repair Estimator
5 days ago
We are seeking a highly skilled and detail-oriented Collision Repair Estimator to join our team at Continental Collision. As a key member of our estimating department, you will be responsible for accurately assessing vehicle damage and providing estimates for repairs.
Key Responsibilities- Estimating and Reporting
- Conduct thorough inspections of damaged vehicles to determine the extent of repairs needed
- Prepare accurate and detailed estimates for repairs, including labor and parts costs
- Communicate with customers and insurance companies to ensure clear understanding of repair requirements and costs
- Customer Service
- Provide exceptional customer service, ensuring that customers are informed and satisfied throughout the repair process
- Address customer concerns and issues in a timely and professional manner
- Collaboration and Communication
- Work closely with production managers, paint shop managers, and parts department to ensure efficient and effective repair processes
- Communicate regularly with customers and insurance companies to ensure clear understanding of repair requirements and costs
- Administrative Tasks
- Manage and maintain accurate records of estimates, repairs, and customer interactions
- Perform administrative tasks, such as data entry and reporting, as needed
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- Minimum 1 year of experience in collision repair estimating or a related field
- Skills and Qualifications
- Excellent communication and interpersonal skills
- Strong attention to detail and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of collision repair processes and procedures
- Competitive Compensation
- Commission-based compensation structure
- Benefits Package
- Employer-paid dental, life, and medical insurance
- Employer-paid health savings account contribution
- Employer-paid wellness clinic and flu vaccinations
- Employer percentage matching for 401(k)
- Employer-paid parental leave and employee assistance program
- 5 paid bereavement leave days/year for immediate family members
- 14-24 paid time off vacation days/year, depending on tenure
- Annual Christmas bonus based on tenure
- Annual Christmas party and employee appreciation dinner
- Employee vehicle purchase program and discounts on collision repair, parts, and service
- Bi-weekly pay periods, paid on Fridays (hourly employees)
- Holidays: Thanksgiving, Christmas, and New Year's
- Employer-paid lunches every Saturday and special occasions
- Access to in-house insurance agency and marketing agency
- Voluntary life term and whole insurance and AFLAC supplemental coverages
- $200 donation to charity of your choice with approval
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