Customer Service Representative

6 days ago


Grand Prairie, Texas, United States Orora Packaging Solutions Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Orora Packaging Solutions in Dallas, TX.

Key Responsibilities
  • Provide exceptional customer service through efficient quotation and follow-up, order entry, and inquiry resolution.
  • Manage customer relationships and ensure timely communication of lead times and order status.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Generate quotations and respond to RFQs in a timely manner.
  • Develop strong relationships with accounts to drive sales growth and increase customer satisfaction.
Requirements
  • High School Diploma or equivalent required.
  • 3+ years of related experience and training in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of corrugated terminology and packaging solutions.
What We Offer

At Orora Packaging Solutions, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer committed to fostering a culturally diverse organization and encourage applications from a diverse pool of candidates.



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