Warehouse Operations Manager

1 week ago


Niagara Falls, New York, United States Mircom Group of Companies Full time
Job Description

At Mircom Group of Companies, we are seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the receiving, handling, storing, and packing activities within our warehouse, ensuring that quality standards are met.

The ideal candidate will have a strong background in inventory management, with experience in managing and overseeing the fulfillment of product orders. You will be responsible for ensuring that all orders are pulled, packed, and shipped accurately, and that inventory accuracy and cycle counts are maintained.

Key Responsibilities:

  • Data entry and tracking of materials into inventory or other warehouse locations
  • Inspecting inbound shipments for damage and/or missing material
  • Picking, packing, labeling, and verifying material for outbound shipments
  • Answering phone calls and responding to emails in a timely manner regarding shipments, carrier pricing, transfers, and sales team
  • Using online portals for data entry, courier shipping labels, and Bill of Lading
  • Sorting incoming RMA's and working with the RMA department to create invoices and send to Head Office
  • Communicating discrepancies to appropriate locations and departments
  • Ensuring a clean and organized work environment, including emptying trash cans, replacing trash liners, sweeping work areas, and refilling soap and paper towels in restrooms
  • Assisting with receiving, packaging, and shipping
  • Performing and overseeing cycle counts, reporting on overstock, shortages, damaged, or missing goods
  • Reporting any Health & Safety issues
  • Operating power-jack, pallet jack, scale, and dock plate used in daily movement of stock

Requirements & Skills:

  • Completion of secondary high school diploma or equivalent
  • Knowledge of Microsoft Office applications, such as Word, Excel, and PowerPoint
  • 5+ years of experience in a supervisory role in any manufacturing or distribution industry
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with others
  • Strong problem-solving skills and the ability to make sound decisions under pressure
  • Attention to detail and a commitment to maintaining high standards of quality and accuracy
  • Ability to stand for long periods of time and perform some heavy lifting (50-75 pounds)
  • Reside in the Greater Buffalo or Niagara Falls area

We offer a competitive salary, opportunities for professional development and career advancement, a dynamic and supportive work environment, group insurance benefits, and a company 401K program.



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