Customer Service Associate
4 days ago
EZCORP is a dynamic and growing company that offers a unique career opportunity for individuals who are passionate about delivering exceptional customer service. As a Customer Service Associate, you'll play a critical role in creating a positive customer experience, resolving issues promptly, and maintaining a high level of customer satisfaction.
About EZCORP:We're a leading provider of financial services, offering a range of products and services that cater to the needs of our customers. Our mission is to provide fast, easy, and affordable access to cash, and we're committed to building long-term relationships with our customers.
What We Offer:We offer a comprehensive benefits package, including health insurance, 401(k) with company match, and paid time off. You'll also have the opportunity to develop your skills and advance your career through our training programs and internal promotions.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
- Process transactions, including sales, loans, and extensions
- Maintain a clean and organized store environment, ensuring compliance with company standards
Requirements:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Able to pass a background check and drug test
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