Risk Management Customer Service Specialist

3 weeks ago


Hauppauge, New York, United States TJX Companies Full time
Job Description:
TJ Maxx is a dynamic retailer with over 1,000 stores worldwide. We offer a unique shopping experience where customers can find exciting surprises in fashion and accessories.

We are seeking a skilled Loss Prevention Customer Service Associate II to join our team. In this role, you will be responsible for protecting our customers' interests and preventing losses within the store.

A successful candidate will have excellent customer service skills, as well as the ability to work independently and make sound decisions. You should also be proficient in handling cash transactions accurately and efficiently.

We estimate that the salary for this position will be around $42,000-$60,000 per year, depending on location and experience.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. If you are motivated, enthusiastic, and enjoy working with people, we encourage you to apply.

Key Responsibilities:
- Protecting customers' interests by ensuring accurate cash handling and minimizing losses
- Providing excellent customer service and responding to customer inquiries
- Maintaining a clean and organized workspace, adhering to company standards

Benefits:
- Competitive salary range: $42,000-$60,000 per year
- Opportunities for career growth and professional development
- Comprehensive benefits package, including medical, dental, and vision coverage

Requirements:
- High school diploma or equivalent required; associate's degree preferred
- 1-2 years of experience in customer service or loss prevention
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations


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