Hotel Operations Assistant

3 weeks ago


San Diego, California, United States Sonesta International Hotels Full time

We're looking for a highly motivated and organized individual to join our team as a Guest Service Agent.

About the Role

This is an excellent opportunity to develop your skills and knowledge in the hospitality industry.

Key Responsibilities:
  • Manage front desk operations, including checking-in and checking-out guests
  • Process payments and handle customer complaints
  • Work closely with housekeeping and maintenance teams to ensure smooth guest stays
  • Provide excellent customer service and respond to guest inquiries in a timely manner
Requirements and Qualifications:
  • High school diploma or equivalent required
  • Previous experience in a hotel or retail environment preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
What We Offer:
  • A competitive hourly rate: $17.00 - $18.00 per hour
  • A range of benefits, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Paid time off and holidays


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