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Retail Operations Supervisor

2 months ago

Pigeon Forge, Tennessee, United States Russell Stover Full time

At Russell Stover Chocolates, we are dedicated to the art of creating exquisite chocolates and delivering outstanding customer service. Our team exemplifies values of quality, creativity, and teamwork to spread joy to chocolate enthusiasts globally.

Position Overview:

As a Retail Sales Clerk at Russell Stover Chocolates, you will be instrumental in managing daily store activities and ensuring a delightful experience for our customers. You will have the chance to guide a committed team and enhance the performance of our retail locations.

Primary Duties:
  • Leading, inspiring, and managing staff
  • Recruiting and onboarding skilled team members
  • Delivering exceptional training and coaching
  • Meeting sales and profitability objectives
  • Overseeing budget management and inventory control
  • Implementing effective merchandising techniques
  • Managing product stocking and arrangement
  • Supervising in-store production of confectionery goods
  • Providing outstanding customer service
  • Executing administrative tasks using digital systems
Qualifications:

(Essential Requirements)
  • At least 3 years of experience in retail management
  • Proven customer service and sales expertise
  • Familiarity with Microsoft Word, Excel, and email communication
  • Capability to lift and transport various weights
  • Physical stamina for standing and manual tasks
Preferred Qualifications:
  • High school diploma or equivalent
  • Strong leadership and multitasking skills
  • Effective problem-solving and communication abilities
  • Willingness to thrive in a fast-paced team environment
Additional Insights:
  • Availability to work evenings and weekends
  • Competitive salary and comprehensive benefits package
At Russell Stover Chocolates, we celebrate diversity and promote an inclusive workplace where every individual is appreciated and respected. As an equal-opportunity employer, we are devoted to creating a fair and supportive atmosphere for our employees. Experience the joy of crafting happiness through chocolate every day.