Retail Operations Supervisor

2 months ago


Pigeon Forge, Tennessee, United States Russell Stover Full time

At Russell Stover Chocolates, we are dedicated to the art of creating exquisite chocolates and delivering outstanding customer service. Our team exemplifies values of quality, creativity, and teamwork to spread joy to chocolate enthusiasts globally.

Position Overview:

As a Retail Sales Clerk at Russell Stover Chocolates, you will be instrumental in managing daily store activities and ensuring customer satisfaction. You will have the chance to guide a committed team and play a vital role in the success of our retail locations.

Key Duties:
  • Leading, inspiring, and supervising team members
  • Recruiting and onboarding skilled associates
  • Delivering exceptional coaching and training
  • Meeting sales and profitability objectives
  • Overseeing inventory management and expenses
  • Implementing effective merchandising strategies
  • Managing product stocking and organization
  • Supervising in-store production of confectionery goods
  • Providing outstanding customer service
  • Executing administrative tasks using computer systems
Qualifications:

(Basic Requirements)
  • At least 3 years of experience in retail management
  • Proven customer service and sales expertise
  • Familiarity with Microsoft Word, Excel, and email communication
  • Physical capability to lift and move various weights
  • Ability to stand and perform manual tasks
Preferred Qualifications:
  • High school diploma or equivalent
  • Strong leadership and multitasking skills
  • Effective problem-solving and communication abilities
  • Willingness to work in a fast-paced team environment
Additional Information:
  • Availability to work evenings and weekends
  • Competitive salary and comprehensive benefits package
At Russell Stover Chocolates, we celebrate diversity and promote an inclusive workplace where every individual is respected and valued. As an equal-opportunity employer, we are committed to fostering a fair and supportive environment for our employees. Experience the joy of creating happiness through chocolate every day.

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