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Inbound Operations Expert

2 months ago


Woburn, Massachusetts, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, talent development, and growth opportunities for our team members.

About the Role

As an Inbound Expert, you will be responsible for creating a welcoming experience for guests, observing and responding to their needs, and executing daily/weekly workload to support business priorities and deliver on sales goals. You will also be responsible for maintaining sales floor instocks for General Merchandise categories, operating power equipment, and working with accuracy and attention to detail.

Key Responsibilities
  • Create a welcoming experience for guests by authentically greeting them and observing their needs.
  • Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times.
  • Stock, backstock, and zone product on sales floor.
  • Maintain sales floor instocks for General Merchandise categories.
  • Operate power equipment only if certified and partner with leader if certification is needed.
  • Work with accuracy and attention to detail.
  • Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Work in a safe manner at all times to benefit yourself and others, identify and correct hazards, and comply with all safety policies and best practices.
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties.
Requirements
  • Must be at least 18 years of age or older.
  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work both independently and with a team.
  • Resolve guest questions quickly on the spot.
  • Attention to detail and follow a multi-step process.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
What We Offer

Target offers competitive benefits, including financial and education assistance, well-being programs, and more. We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in the application process, please visit your nearest Target store or reach out to Guest Services for additional information.