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IT Support Specialist

2 months ago

Portland, Maine, United States Velocity Innovations Full time

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Velocity Innovations. As a Junior IT Professional, you will play a key role in supporting our IT infrastructure and ensuring the smooth operation of our systems.

Key Responsibilities:
  • Network Configuration: You will be responsible for configuring firewall appliances and network switches to ensure secure and efficient network operations.
  • Virtual Machine Management: You will work with configuring and operating traditional virtual machines as well as complex PaaS systems to support our business needs.
  • User Support: You will work closely with colleagues to provide technical support for their laptops and user accounts, ensuring that they have the necessary tools and resources to perform their jobs effectively.
  • Scripting and Automation: You will assist in creating software packages using Microsoft Powershell scripts to streamline our IT processes and improve efficiency.
Requirements:
  • Location: You should be from the North Falmouth region or willing to relocate to support our business needs.
  • Language Skills: You should speak German and English at a C1 level to effectively communicate with our team and clients.
  • Education and Experience: You should have completed training in the IT field, a comparable qualification, or be a career changer with relevant experience from the private sector.
  • Personal Qualities: You should have a high level of integrity and work in a careful, structured manner to ensure the highest level of quality in your work.
  • Technical Skills: You should have experience with Microsoft or VMware hypervisor products, basic knowledge of Azure Cloud Services, and initial exposure to Azure DevOps Services.
  • Scripting Skills: You should have skills in Microsoft Powershell scripting to create efficient and effective scripts.
  • Backup and Recovery: You should have experience with backup concepts and strategies to ensure business continuity.