Customer Service Representative

2 weeks ago


Houston, Minnesota, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role is seasonal and part-time, ideal for individuals looking for temporary work during our busy months.

Key Responsibilities
  • Provide outstanding customer service, greeting members, prospective members, and guests with a friendly and welcoming demeanor.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the cleanliness and organization of the club.
  • Respond to member inquiries and concerns in a timely and professional manner.

Requirements
  • Customer service experience preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are essential.

Physical Demands
  • Continual standing and walking during shifts.
  • Continual talking in person or on the phone during shifts.
  • Occasional lifting up to 50 pounds.

About Planet Fitness

At Planet Fitness, we're dedicated to creating a Judgement Free Zone where members can feel inspired and motivated to reach their fitness goals. As a Member Services Representative, you'll play a vital role in delivering this experience to our members. If you're passionate about fitness, customer service, and making a difference in people's lives, we encourage you to apply for this exciting opportunity.

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