Patient Access Representative

2 weeks ago


San Antonio, Texas, United States CHRISTUS Health Full time

About the Role:

As a Patient Access Representative at CHRISTUS Health, you will play a vital role in ensuring a seamless and welcoming experience for our patients. Your primary responsibility will be to facilitate access to our facilities, establishing encounters for patients who meet our guidelines for hospital service. You will be responsible for accurate data entry, including demographic and financial information, to ensure efficient and effective patient care.

Key Responsibilities:

  • Verify insurance eligibility and obtain necessary authorizations for services rendered.
  • Calculate and collect the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
  • Perform financial assessment for appropriate program assistance.
  • Communicate the purpose of and obtain patient/legal guardian signatures on all necessary hospital documents.
  • Represent the Patient Access department in a professional, courteous manner at all times.
  • Support the flexible needs of the department to accommodate patient volume in all areas of the hospital.

Requirements:

  • High School Diploma or equivalent years of experience required.
  • 1-3 years of experience preferred.

Work Schedule: Varies

Work Type: Full Time



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