Application Analyst

4 weeks ago


Fountain Valley, California, United States MemorialCare Health System Full time
Job Summary

As a member of the MemorialCare Health System team, the Application Analyst will play a crucial role in ensuring the smooth operation of our healthcare systems. This position requires a highly skilled and detail-oriented individual who can troubleshoot and resolve technical issues, as well as provide exceptional customer service to our end-users.

Key Responsibilities

Participate in projects and process improvement efforts to enhance operational workflows and streamline processes
Apply system knowledge to improve operational workflows, streamline processes, and support strategies
Provide and maintain accurate documentation of current-state functionality and specifications
Participate in operational, system, and customer acceptance planning and testing
Ensure production applications are accessible, fully functional, and optimally configured
Participate in projects for system selections, implementations, and post-go-live support

Requirements

Minimum 1-year experience in EPIC system as a clinical or applications analyst, computer technician in a healthcare setting, or equivalent experience required
Demonstrated proficiency with healthcare technology, including desktops, smartphones, nurse call systems, and bedside monitors
Demonstrated ability to upgrade ancillary applications and core systems, optimize them for improved performance, and streamline functionality based on operational workflows
Proven familiarity of regression testing as it pertains to ancillary applications and core systems interfaced with an EMR
Effective communicator for purposes of interpersonal relations to understand and identify project needs and overall objectives
Experienced managing personal queues, issues, or calls from customers for assistance and closing the loop with creating and updating pertinent documentation
Experienced troubleshooting and remediating routine problems associated with ancillary applications and core systems to ensure high levels of user satisfaction
Held previously successful role for an ancillary application or system initiative, which required the use of project management tools and methodologies and experience with all project phases

Benefits

High-quality health insurance plan options
Opportunities for professional development and growth
Collaborative and supportive work environment
Competitive pay and benefits package

How to Apply

Interested candidates should submit their application, including a cover letter and resume, to MemorialCare Health System's HR department.
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