Data Insights Specialist for Auto Industry

3 weeks ago


Fountain Valley, California, United States Volt Full time
Job Overview

Volt has partnered with a leading automotive manufacturer in Fountain Valley to identify a Data Analyst for their Parts and Service department.

Key Responsibilities
  • Support Consumer Affairs and Parts department by developing reports, tracking forecast, demand, and supply of critical parts, and assisting with recalls and service campaigns.
  • Develop, create, and update reporting on recalls and service campaigns, and run reports in various systems to extract necessary information and prepare reports detailing forecast, demand, and backorder status of critical supply parts.
  • Communicate with customers, regions, dealerships, legal staff, and consumer affairs staff as necessary regarding service campaigns.
  • Coordinate and follow up with internal business groups and external affiliate groups on parts supply and orders.
  • Research and analyze issues on parts supply, dealer orders, and other information related to recalls and service campaigns, and follow up with appropriate business units to resolve issues.
  • Participate in weekly meetings related to recalls and service campaigns to coordinate parts activities between various departments and communicate decisions that benefit corporate goals of customer satisfaction.
  • Support maintenance of certain modules of the Parts Dealer Ordering system to help manage critical supply parts, monitor parts availability, and minimize dealer backorders.
  • Monitor daily supply of certain parts and dealer backorders, work with regional field personnel, and parts suppliers to follow up on issues and place dealer orders as necessary.
  • Update department publications, including recall and service campaign content on dealer-facing resources and websites.
  • Document department and program processes to create greater efficiency and ensure information is consistent, accurate, and up-to-date.
  • Complete special projects as assigned by Supervisor and assist with other departmental needs as requested by management.
Requirements and Qualifications
  • Intermediate or advanced MS Excel, Access, and PowerPoint skills.
  • Basic SQL skills preferred.
  • Strong verbal and written communication skills with attention to detail.
Compensation

The estimated salary range for this position is $60,000 - $75,000 per year, based on factors such as education, work experience, and location.

How to Apply

Qualified candidates should submit their applications for consideration.



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