Customer Service Representative

3 weeks ago


Jamestown, North Carolina, United States Dakota Andrews - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member at Dakota Andrews - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our insurance agency.

Responsibilities:
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Collaborate with other team members to ensure seamless communication and efficient service delivery.
Qualifications:
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Proactive problem-solving skills to resolve customer inquiries and concerns.
Benefits:
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off and vacation days to maintain work-life balance.
  • Health Supplement benefits and life insurance for added security.
  • Valuable career-building experience and opportunities for advancement within the agency.


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