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Customer Service Representative

4 weeks ago

Jamestown, North Dakota, United States First Community Credit Union Full time
Customer Service Representative Opportunity

First Community Credit Union is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members and prospective members, ensuring their financial needs are met with professionalism and courtesy.


Key Responsibilities:
  • Provide timely and effective resolution to member inquiries and issues
  • Offer personalized service and support to members, promoting credit union products and services
  • Collaborate with colleagues to achieve departmental goals and objectives
  • Stay up-to-date on credit union products and services to provide informed guidance to members

Requirements:
  • Two years of customer service experience
  • Ability to handle sensitive information with discretion and professionalism
  • Strong critical thinking skills with an emphasis on accuracy
  • Focused with an ability to prioritize multiple tasks

At First Community Credit Union, we value our employees and offer a competitive total compensation package, including technical and leadership development opportunities, as well as a great benefits package. If you are passionate about delivering exceptional customer service and are looking for a rewarding career in the financial industry, we encourage you to apply.


We are an equal opportunity employer and welcome applications from diverse candidates. Our typical work schedule is Monday-Friday, 8am-5pm, with a competitive salary and excellent benefits package. Apply today to join our team and contribute to the growth and success of our credit union