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Customer Service Representative

2 months ago


Jamestown, North Carolina, United States Furnitureland South Full time
Job Summary

We are seeking a highly organized and detail-oriented Guest Services Associate to join our team at Furnitureland South. As a key member of our campus team, you will be responsible for providing exceptional customer service, managing guest lists, and supporting our design consultants and clients.

Key Responsibilities
  • Guest Services: Greet clients upon arrival, use computerized guest lists to notify design consultants, and answer calls from internal and external clients.
  • Support Design Consultants: Assist clients with needs, work with manufacturer reps, and keep the design center organized.
  • Administrative Tasks: Assist with creating PowerPoint presentations, keep manufacturer resources clean and current, and perform other duties as assigned.
Requirements
  • Education: High School Diploma or equivalent.
  • Skills: Intermediate proficiency in Microsoft PowerPoint, and preferred proficiency in Adobe Suite.
Working Conditions

This role operates in a professional office environment and requires regular use of standard office equipment. The employee is regularly required to talk or hear, and specific vision abilities include close vision and ability to adjust focus.