Customer Service Representative

2 months ago


Jamestown, North Carolina, United States Dakota Andrews - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member at Dakota Andrews - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and contributing to the growth of our successful insurance agency.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with clients, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Utilize a customer-focused approach to educate clients about insurance options, ensuring they receive the best possible coverage for their needs.
  • Communication and Coordination: Effectively communicate with clients and other team members to ensure seamless service delivery and promote business growth.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to relate to clients, answer their questions, and anticipate their needs.
  • Communication and Problem-Solving: Demonstrate excellent communication skills and be proactive in problem-solving to ensure client satisfaction.
  • Teamwork and Adaptability: Be a team player, able to work collaboratively with other team members to achieve common goals and adapt to changing circumstances.
Benefits
  • Competitive Compensation: Receive hourly pay plus commission/bonus opportunities.
  • Professional Growth: Enjoy opportunities for advancement within the agency and valuable career-building experience.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off, health supplement benefits, and life insurance.


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