Team Leader

7 days ago


Haverhill, Massachusetts, United States Taco Bell Full time

Restaurant Operations Manager

We are seeking a highly skilled and motivated Restaurant Operations Manager to lead our team and establish a positive work environment. As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the restaurant runs smoothly and efficiently.

Key Responsibilities:

  1. Manage and develop a high-performing team of employees to provide excellent customer service and achieve sales goals.
  2. Conduct new hire orientation and execute the training plan for each new hire.
  3. Schedule and deploy staff effectively to meet business needs.
  4. Address performance issues and provide coaching and development opportunities to employees.
  5. Assist in the resolution of customer complaints and issues.
  6. Manage the restaurant budget and financial plans to ensure profitability.

Requirements and Essential Functions:

  1. Must be at least 18 years old.
  2. 1-3 years of supervisory experience in a food service or retail environment, including profit and loss responsibility.
  3. 50-Hour Work Week.
  4. High School Diploma or GED, preferred, but not required.
  5. Basic computer literacy.
  6. Must have reliable transportation.
  7. Basic business math and accounting skills, and strong analytical/decision-making skills.
  8. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time.
  9. Competitive spirit and passion for excellence.

The company may change or add to these job duties and responsibilities at any time with or without prior notice.


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