Hotel Front Desk Agent

2 weeks ago


Tucson, Arizona, United States LPT Retail Management Services Full time
Job Title: Hotel Front Desk Agent

Job Summary:

We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at LPT Retail Management Services, LLC. As a Hotel Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Check-in and check-out guests, ensuring accurate and efficient processing of guest information and payment.
  • Handle guest requests and concerns, escalating issues to management as needed.
  • Maintain accurate records and reports, including guest information, payment records, and other relevant data.
  • Collaborate with other hotel departments to ensure seamless guest experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous hotel front desk experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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