Front Desk Supervisor
18 hours ago
At Atrium Hospitality, we are seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, leading the front desk team, and ensuring a seamless guest experience.
Responsibilities:- Provide exceptional customer service by being engaging and taking sincere interest in guests
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Help to resolve problems through recovery when things aren't quite right
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Previous hotel front desk experience is a must, supervisory skills training or experience is preferred
- Customer service is our top priority, consistently being awarded JD Powers Customer service awards
- Excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality
- Ability to pick up computer skills easily
- Ability to stand for the duration of the shift
- Flexibility with respect to working days, early mornings, evenings, weekends, and holidays
- Competitive compensation plan
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Front Desk Supervisor
2 days ago
Tucson, Arizona, United States Miraval Arizona Resort and Spa Full timeLead the Way in Exceptional Guest ServiceAt Miraval Arizona Resort and Spa, we're committed to delivering unforgettable experiences for our guests. As a Front Desk Supervisor, you'll play a vital role in ensuring every guest feels welcome and supported throughout their stay.Key Responsibilities:Lead a team of registration agents in providing exceptional...
-
Front Desk Supervisor
3 weeks ago
Tucson, Arizona, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesGuest Service: Provide friendly,...
-
Front Desk Manager
16 hours ago
Tucson, Arizona, United States HYATT Hotels Full timeJob Summary:At Hyatt Hotels, we're looking for a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for leading our guest registration process and communicating hotel services and promotions to our guests.Key Responsibilities:• Lead a team of front office associates in providing exceptional guest...
-
Front Desk Representative
4 days ago
Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and...
-
Front Desk Representative
3 weeks ago
Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand Resort & Spa. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest standards of...
-
Front Desk Representative
4 weeks ago
Tucson, Arizona, United States Hyatt Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Process guest registrations and communicate hotel...
-
Front Desk Representative
1 week ago
Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a...
-
Front Desk Representative
4 weeks ago
Tucson, Arizona, United States Hyatt Full timeAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in creating a memorable and exceptional experience for them.Key Responsibilities:Process guest registrations and communicate hotel services...
-
Front Desk Representative
4 weeks ago
Tucson, Arizona, United States Hyatt Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Process guest registrations and communicate hotel...
-
Front Desk Representative
2 weeks ago
Tucson, Arizona, United States Marriott Full timeJob SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Tucson Starr Pass Resort & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all.Key ResponsibilitiesProcess guest...
-
Front Desk Associate
5 days ago
Tucson, Arizona, United States Equity LifeStyle Properties Full timeWe are seeking a highly skilled Front Desk Clerk to join our team at Equity LifeStyle Properties. As a Front Desk Clerk, you will be the first point of contact for our guests and residents, providing exceptional customer service and ensuring a memorable experience.Key Responsibilities:Provide information and respond to questions from guests and residents in...
-
Front Desk Coordinator
1 week ago
Tucson, Arizona, United States United Urology Group Full timeJob Title: Front Desk ReceptionistWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key...
-
Front Desk Representative
2 weeks ago
Tucson, Arizona, United States free-classifieds-usa Full timeFront Desk Agent - OvernightWe are seeking a skilled and friendly Front Desk Agent to join our team at the JW Marriott Tucson Starr Pass Resort & Spa.Responsibilities:Provide exceptional guest service and create a memorable experience for our guests.Process operational needs, address guest requests, and complete reports in a timely and efficient manner.Take...
-
Front Desk Representative
3 weeks ago
Tucson, Arizona, United States free-classifieds-usa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the JW Marriott Tucson Starr Pass Resort & Spa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and memorable stay for our guests.ResponsibilitiesProcess guest arrivals and...
-
Front Desk Representative
2 weeks ago
Tucson, Arizona, United States HYATT Hotels Full timeFront Desk AgentAt Miraval, we foster a culture of individuality, authenticity, and creativity. Our team members embody the power of mindfulness, inspiring profound transformations in our guests' lives. We strive for balance, harmony, and equilibrium in all aspects of our work.Our Benefits PackageiAm Days: Enjoy a paid 8-hour experience at Miraval, twice a...
-
Receptionist/Front Desk/PT
3 days ago
Tucson, Arizona, United States The Temp Connection Full timeJob Title: Receptionist/Front Desk/PTAt The Temp Connection, we are seeking a skilled and friendly Receptionist/Front Desk/PT to join our team.Job Summary:We are looking for a highly organized and detail-oriented individual to provide exceptional customer service and administrative support to our clients.Key Responsibilities:Answering phones and transferring...
-
Front Desk Representative
6 days ago
Tucson, Arizona, United States HYATT Hotels Full timeFront Desk AgentAt Miraval, we foster a culture of individuality, authenticity, and creativity. Our team members embody the power of mindfulness, inspiring profound transformations in people's lives. Our balanced approach to work and life is rooted in harmony, inspiring us to strive for equilibrium in all aspects of our being.Our Comprehensive Benefits...
-
Front Desk Representative
1 week ago
Tucson, Arizona, United States Texas Western Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...
-
Front Desk Representative
2 weeks ago
Tucson, Arizona, United States Texas Western Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...
-
Urology Front Desk Coordinator
2 weeks ago
Tucson, Arizona, United States United Urology Group Full timeFront Desk Receptionist Job DescriptionUnited Urology Group is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key Responsibilities:Provide...