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Hospitality Executive

2 months ago

Lancaster, Pennsylvania, United States TICC, Inc. dba Friendlys Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at TICC, Inc. dba Friendlys. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities

  • Leadership and Management
    • Provide guidance and direction to restaurant staff to ensure that they are meeting our high standards of service and quality.
    • Develop and implement strategies to improve staff performance and productivity.
  • Guest Service
    • Ensure that our guests receive exceptional service and that their needs are met in a timely and efficient manner.
    • Respond to guest complaints in a professional and courteous manner.
  • Operations and Administration
    • Oversee the daily operations of the restaurant, including inventory management, scheduling, and budgeting.
    • Ensure that our restaurant is maintained in a clean and safe environment.
  • Training and Development
    • Provide training and development opportunities to staff to ensure that they have the skills and knowledge needed to perform their jobs effectively.

Requirements

  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum 3 years of experience in restaurant management.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Knowledge of restaurant operations and management principles.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply for this exciting opportunity.