Director of Banquets Operations

5 days ago


Lancaster, Pennsylvania, United States Aimbridge Hospitality Full time
Banquet Director Job Summary

The Banquet Director is responsible for overseeing the efficient operation of the Banquets Department, focusing on cost control and exceptional guest service.

Key Responsibilities:
  • Work closely with the Banquets Manager to hire, train, coach, discipline, and review banquet staff.
  • Ensure the setup, service, and breakdown of banquet functions are executed to the highest standards.
  • Coordinate all banquet-related food and beverage requirements with the appropriate departments.
  • Recruit, hire, train, and evaluate all Banquet personnel with the assistance of the Food & Beverage Manager.
  • Maintain up-to-date details on banquet functions and communicate to supervisors.
  • Responsible for ongoing training of captains/hourly employees to maintain standards of service and guest service scores.
  • Prepare banquet checks, obtain guest signatures, and inform clients of payment procedures at the completion of all assigned functions.
  • Notify the Food & Beverage Manager of all materials and equipment that require ordering or need to be replaced.
  • Responsible for safety, sanitation, and cleanliness of service areas.
  • Responsible for loss prevention programs among service employees.
  • Attend Weekly Food & Beverage Meeting to ensure proper communication between departments.
  • Assist Food & Beverage Manager and Catering Manager with special promotions or changes.
  • Responsible for control and maintenance of all service equipment.

The ideal candidate will have a high school diploma or equivalent and at least 3 years of progressive experience in a hotel or related field. Proficiency in Windows operating systems and the ability to assimilate complex information, data, etc. are also required.

Aimbridge Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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