Front Desk Associate: Pasadena

20 hours ago


Pasadena, United States Tia Full time
Job Title: Front Desk Associate: Pasadena

Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Tia Pasadena. As a Front Desk Associate, you will be responsible for providing exceptional patient experience, ensuring efficient patient operations, and maintaining a clean and organized front office environment.

Responsibilities:

  • Provide compassionate and empathetic patient care, ensuring a seamless and hospitable experience for all patients.
  • Greet and direct patients to appropriate locations, maintaining excellent customer service at all times.
  • Maintain lines of communication amongst care team members to ensure back and front of house operations are aligned with patient/care team needs.
  • Assist with preparing patients for examination, obtain patient medical history, and perform clerical duties necessary for the physicians to see the patient.
  • Undertake additional ad-hoc projects as assigned to help with clinic operations, varying from research, product sourcing, GSuite documentation of processes, miscellaneous errands, facilitation of team meetings and/or training.

Requirements:

  • Proficiency in core MS/Google Suite.
  • Excellent verbal and written communication skills.
  • Strongly adheres to process.
  • Resourcefulness.
  • Highly organized.
  • Keen to detail.
  • Self-motivated.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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