Customer Service Representative

4 days ago


Kingsville, Maryland, United States Chase Colgain - State Farm Agent Full time

Job Overview

We are seeking a detail-oriented and organized individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointment scheduling, and supporting the team with various administrative tasks.

Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Estimated Salary: $45,000 - $60,000 per year

Benefits:

  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development


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