Customer Service Professional

5 days ago


Kingsville, Texas, United States State Farm Insurance Full time

Company Overview: State Farm Insurance is a leading provider of insurance solutions. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.

Estimated Salary: $45,000 - $65,000 per year

Job Description: We are seeking a skilled Customer Relations Representative to join our team. In this role, you will be responsible for assisting customers with their insurance needs, providing exceptional customer service, and resolving issues efficiently. You will also process policy changes, claims, and payments accurately and maintain customer records.

Key Responsibilities:

  • Assist customers with inquiries and resolve issues promptly and professionally
  • Process policy changes, claims, and payments accurately and efficiently
  • Maintain customer records and update information as necessary
  • Collaborate with team members to ensure seamless customer experiences
  • Promote and cross-sell insurance products and services to meet customer needs

Benefits: Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.



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