Medical Office Representative

23 hours ago


Albertville, Alabama, United States Christus Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Representative to join our team at Christus Health. As a Medical Office Representative, you will play a critical role in providing exceptional patient care and support to our patients and visitors.

Key Responsibilities
  • Greets Patients and Visitors: Greet patients and visitors in a prompt, courteous, and helpful manner, ensuring a positive first impression of our facility.
  • Patient Registration and Scheduling: Check in patients, verify and update necessary information in the medical record, and assist patients with completing all necessary forms.
  • Cash Handling and Payment Processing: Maintain accurate cash handling and payment processing procedures, ensuring compliance with company policies and procedures.
  • Insurance Verification and Referrals: Verify insurance benefits and assist with referrals, ensuring seamless communication with patients and medical staff.
  • Communication and Customer Service: Provide exceptional communication and customer service to patients, visitors, and medical staff, responding to routine requests for information and resolving issues in a timely and professional manner.
  • Administrative Support: Provide administrative support to medical staff, including typing correspondence, sorting and delivering mail, and maintaining accurate records.
Requirements
  • Education and Experience: High school diploma or equivalent, with a minimum of one year of work experience in a medical office setting.
  • Skills and Abilities: Excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment. Proficiency in medical terminology and computer software, including word processing and scheduling systems.


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