Payments and Fraud Analyst

2 weeks ago


Philadelphia, Pennsylvania, United States Fliff Full time
Job Title: Payments and Fraud Analyst

We are seeking a skilled Payments and Fraud Analyst to join our team at Fliff, a leading provider of social sports gaming experiences. As a key member of our finance and operations team, you will play a critical role in ensuring the accuracy and efficiency of all payments, as well as detecting and preventing fraudulent activity.

Key Responsibilities:
  • Process and reconcile all payment transactions, including deposits and withdrawals
  • Monitor payment processing systems and ensure that all transactions are processed accurately and in a timely manner
  • Investigate and resolve any payment-related issues or discrepancies
  • Develop and implement fraud prevention strategies and processes to detect and prevent fraudulent activity
  • Monitor fraud detection systems and investigate any suspicious activity or transactions
  • Work closely with the customer support team to resolve any payment or fraud-related inquiries or issues
  • Monitor payment and fraud-related metrics, such as chargeback rates, to identify trends and areas for improvement
  • Provide regular reports and updates to the finance, operations, and customer support teams on payment and fraud-related issues
Requirements:
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field
  • At least 3 years of experience in payment processing and fraud prevention, preferably in the gambling / betting or crypto industry
  • Strong analytical and problem-solving skills, with the ability to identify and investigate issues and implement effective solutions
  • Knowledge of payment processing systems, such as payment gateways, payment processors, and payment methods
  • Knowledge of fraud prevention strategies and tools, such as chargeback prevention and fraud detection systems
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization
  • Strong attention to detail and accuracy, with the ability to manage multiple priorities and deadlines
  • Knowledge of relevant regulations and compliance requirements, such as KYC and AML regulations
  • Proficiency in Excel and other data analysis tools
  • Flexibility to work outside of regular business hours, as required
Benefits:
  • Top-tier compensation and benefits package
  • Flexibility to work remotely
  • Opportunity for professional growth in a dynamic and international environment
  • Informal, friendly, and knowledge-sharing environment
  • An interesting and challenging job that allows you to explore paths to creating successful software solutions

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. We pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding.



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