Fitness Sales and Service Representative

4 weeks ago


Santa Cruz, California, United States 24 Hour Fitness Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. As a key member of our fitness community, you will be responsible for delivering an exceptional sales and service experience to our members and guests.

Key Responsibilities

  • Develop first-name relationships with members, answer questions, resolve concerns, and provide resources to support their fitness journey.
  • Ensure a welcoming, informative, and inclusive experience for all guests and members, inspiring them to take the right next steps in pursuing their fitness goals.
  • Support an exceptional new member onboarding experience, connecting them to our fitness offerings and providing a sense of belonging.

Requirements

  • Authentic, sincere, and open-minded, with a genuine interest in helping others.
  • Self-motivated, passionate about helping others, eager to learn, and a can-do attitude.
  • 1+ years of retail or fitness sales experience, with a focus on delivering exceptional customer service.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health coverage, paid time off, and a complimentary membership to our fitness club.
  • A competitive salary and bonus structure, with opportunities for advancement.

Travel Requirement

Minimum travel may be required for training purposes and lead generation.



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