Fitness Sales and Service Expert

4 weeks ago


Santa Ana, California, United States 24 Hour Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Expert to join our team at 24 Hour Fitness. As a Sales and Service Expert, you will be responsible for delivering an exceptional sales and service experience to our members and guests, while building relationships and driving member acquisition and retention.

Key Responsibilities
  • Deliver a genuine, authentic, and engaging guest experience tailored to their unique needs and interests.
  • Execute the CARE sales model with each guest and share how 24 Hour Fitness' products/services can meet their fitness needs.
  • Manage and follow up on leads by using our Lead Management System, and utilize a daily planner to track and plan successful lead management and selling activities.
  • Generate leads/new business internally through member promotions, referrals, the distribution of guest passes, and contacting leads generated via phone.
Requirements
  • Authentic, sincere, and open-minded; you show up as who you are.
  • Self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
  • Strive to excel, exceed goals, have a can-do attitude, and embraces failure as an opportunity to grow and learn.
  • Love to achieve or exceed sales goals, and have a genuine interest in helping others.
What We Offer

24 Hour Fitness offers a comprehensive benefits package, including health coverage, group life and accident insurance, and a 401k Savings and Investment Plan. We also offer a free club membership, Employee Assistance Program (EAP), and Basic Group Live and AD&D Insurance ($10,000).

Compensation

The average salary for this role is $19.06 per hour, with opportunities for advancement and professional growth.



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