Customer Engagement Specialist

1 week ago


Staten Island, New York, United States TCC Wireless Full time

Retail Sales Representative

At TCC Wireless, we are committed to revolutionizing the telecommunications landscape. Our focus is on innovation, delivering exceptional wireless services, and shaping the future of technology.

As a Retail Sales Representative, you will collaborate with a dedicated team to represent the Metro by T-Mobile brand. You will serve as the primary point of contact for customers, generating enthusiasm around our offerings.

We seek individuals who are enthusiastic about the connected world, thrive in dynamic environments, and excel in nurturing customer relationships.

  • Provide outstanding service and sales support to customers, enhancing their experience and fostering loyalty.
  • Leverage digital tools for customer interactions and onboarding processes.
  • Stay informed about the latest in-store experiences, skill enhancements, and technological advancements.
  • Work collaboratively with T-Mobile staff across various channels.

Qualifications:

  • High School Diploma or GED (Required)
  • Preferred: 6 months of experience in customer service and/or sales, ideally in a retail context.

Skills and Abilities:

  • Dedicated to customer satisfaction and relationship building.
  • A collaborative team player, eager to work with colleagues and leaders to deliver exceptional service.
  • Possesses a competitive spirit and confidence in a fast-paced sales environment.

Certifications:

  • Must be at least 18 years old.
  • Legally authorized to work in the United States.

Travel:

No travel required.

DOT Regulated:

This position is not DOT regulated.

Safety Sensitive Position:

This role is not classified as safety sensitive.

TCC Wireless Commitment

At TCC Wireless, we prioritize the growth and development of our employees. We foster a supportive environment that encourages career advancement, empowering our team members to aim high and contribute to our business success.



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