Retail Sales Specialist at H&M

2 weeks ago


Staten Island, New York, United States H&M Group Full time

Company Overview:
H&M is a renowned fashion brand that provides the latest trends and inspiration, offering everything from stylish pieces and unique designer collaborations to essential wardrobe staples. Our mission is to deliver fashion and quality at the best price in a sustainable manner.

Position Overview:
As a Retail Sales Specialist, you will play a vital role in enhancing our customers' shopping experience. Your primary responsibility will be to assist customers in finding their perfect style while ensuring a vibrant and engaging store atmosphere.

Key Responsibilities:
- Greet and engage customers actively, providing exceptional service in all areas of the store.
- Maintain a clean and organized sales floor, including folding, hanging, and merchandising products according to H&M standards.
- Assist with the unloading and unpacking of merchandise, ensuring timely labeling and security tagging.
- Process transactions efficiently at the register, handling payments and issuing receipts while adhering to best practices.
- Promote the H&M Loyalty program to customers, sharing your knowledge and encouraging participation.
- Collaborate with colleagues to foster a positive team environment and share expertise.
- Adhere to all safety and security protocols to ensure a safe shopping experience for customers and staff.

Qualifications:
- A passion for customer service and fashion.
- Ability to thrive in a fast-paced environment and manage multiple tasks.
- A positive, inclusive, and creative mindset with a willingness to learn.
- Team-oriented with a flexible approach to work schedules, including evenings and weekends.
- Physical capability to lift over 20 pounds and stand for extended periods.

Why Work with H&M?
- Join a dynamic, team-oriented environment filled with diverse and friendly individuals.
- Enjoy extensive growth and development opportunities within the company.
- Express your individuality through your attire; we encourage you to dress in a way that reflects your personality.
- Benefit from employee discounts across H&M Group brands.

Additional Information:
H&M is committed to creating an inclusive and diverse workplace. We believe that a varied workforce enhances our ability to address challenges and meet customer needs effectively. All applicants will be evaluated fairly and without bias.



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