Administrative Service Coordinator

7 days ago


Plano, Texas, United States ECS Transportation Group Full time
Job Overview
ECS Transportation Group, a leading provider of worldwide ground transportation services, is seeking an experienced Customer Care Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling high-volume reservations, and ensuring seamless communication with clients.

Responsibilities:
- Provide timely and professional responses to client inquiries via phone and email
- Manage reservations, scheduling, and dispatching in a fast-paced environment
- Collaborate with colleagues to ensure smooth operation and efficient communication

Requirements:
- 2+ years of experience in customer service, call center, or related field
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Excellent verbal and written communication skills
- Bilingual English and Spanish a plus

What We Offer:
- Competitive salary range: $45,000 - $60,000 per year (estimated)
- Opportunity to work with a dynamic and growing company in the transportation industry
- Collaborative and supportive team environment

About Us:
ECS Transportation Group is a full-service worldwide ground transportation company based in Carrollton. With over 20 years of experience, we strive to provide exceptional service and value to our clients.

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