Parts Manager

2 weeks ago

Sioux Falls, South Dakota, United States TEC Equipment Full time
About Us

TEC Equipment is a leading provider of heavy-duty trucks, trailers, and parts, with over 30 locations across the western United States. Our company is committed to delivering exceptional customer service and support to our customers, and we are seeking a highly skilled and experienced Parts Manager to join our team.

Job Summary

We are seeking a Parts Manager who will be responsible for the profitability, risk management, and growth of the Parts Department. This is a key leadership role that requires a strong understanding of inventory management, logistics, and customer service. The successful candidate will have a proven track record of achieving sales and business objectives, and will be able to analyze financial, payroll, and inventory reports to identify trends and opportunities.

Responsibilities
  • Ensure every employee has access to and understands the TEC Vision, Mission, and Values, and is empowered to help TEC deliver on its customer commitment.
  • Take full accountability for the profitability, risk management, and growth of the Parts department, analyzing financial, payroll, and inventory reports on a weekly basis and taking initiative to identify and act upon trends and opportunities.
  • Set visible objectives and priorities for the department, and monitor and discuss progress with the team on a regular basis.
  • Plan and maintain appropriate staffing strategy to support the workload, encourage growth, and maximize customer satisfaction and profitability.
  • Identify all key workflows within the Parts department, evaluate their effectiveness, and implement robust, best-in-class processes using structured problem-solving techniques such as Six Sigma, Lean, or 5S.
  • Optimize TEC's overall financial health by turning inventory 4-6 times per year and leveraging appropriate corporate resources for the best pricing and payment options.
  • Maintain constant focus on defining, measuring, and improving the customer experience, developing, maintaining, and growing solid customer relationships, and empowering staff to appropriately serve the customer.
  • Commit to a strong and mutually beneficial relationship with the Service department and all other internal departments, leveraging TEC Corporate resources as appropriate.
  • Collaborate with the Marketing department and GM to develop and implement a targeted on-brand marketing campaign to drive business in the local market.
  • Provide a safe working environment by ensuring that processes and general operating conditions promote a safe work environment, reinforcing a culture of safety through role modeling, clear expectations, training, and corrective action.
Qualifications
  • Bachelor's Degree in business administration, logistics, operations management, or related field preferred but not required.
  • Minimum five years successful experience in retail management with proven history of achieving sales and business objectives, related experience within the automotive/trucking industry.
  • Experience with analyzing, prioritizing, identifying, and executing solutions, prior experience with P&L responsibility.
  • Project management experience in logistics/warehousing/inventory management.
  • Experience in sales management desired but not required.
  • Strong knowledge of automotive/trucking industry, possess high level of business acumen and able to anticipate future trends and identify business opportunities and risks.
  • Strong knowledge of parts inventory processes and sales strategies.
  • Knowledge in root causes analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.
  • Excellent people management and leadership skills, strong oral and written communication skills.
  • Proficient with Windows, Microsoft Office, CDK, and other dealership software.
  • Excellent relationship building skills with proven track record of fostering good relationships with internal and external partners (to include vendors and customers).
  • Demonstrated ability to work through conflict and effectively participate in difficult conversations.
  • Ability to maintain composure and utilize sound judgment appropriately.
  • Training or certification in Lean Six Sigma strongly desired.
Compensation and Benefits

The base pay range for this position is $69,151 to $86,439. TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits, including choice of two comprehensive medical plan options, choice of two dental plans, vision care, 401(k) retirement savings plan, life, accident, and disability insurance, Employee Assistance Program, education assistance, and seven paid holidays.

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