Senior Underwriter
3 weeks ago
We are seeking a highly skilled Senior Underwriter to join our team at Marsh McLennan Companies. As a Senior Underwriter, you will be responsible for applying complex National Flood Insurance Program rules and regulations to individual flood insurance policies.
Key Responsibilities:- Review and analyze quotations, services existing book of business, and utilize appropriate software to evaluate recommendations and determine policy approval.
- Work closely with the Underwriting manager to ensure regular positive performance and consistently apply Standard Operating Procedures.
- Provide customer service to agents, respond to phone support, online chat, and emails, and meet required production KPIs as defined by leadership.
- De-escalate difficult customers and bring situations to complete resolution.
- Maintain a positive working relationship with agents, customers, coworkers, and others.
- 3+ years of Underwriting experience.
- Flood insurance experience is required.
- Strong organizational, time management skills, and ability to work in a team environment.
- Strong interpersonal skills for interacting with team members and clients.
- Excellent written and verbal communication.
- Basic to intermediate technical knowledge of systems and procedures.
- Attention to detail.
- Basic computer knowledge and comfortable using the Microsoft suite, particularly Word, Excel, and Outlook.
- A competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs.
- A collaborative and dynamic work environment with opportunities for growth and development.
- A chance to work with a leading global professional services firm in the areas of risk, strategy, and people.
We are committed to embracing a diverse, inclusive, and flexible work environment. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.
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