Property Manager

4 weeks ago

San Jose, California, United States Charities Housing Full time
Job Summary

We are seeking a highly skilled Property Manager to join our team at Charities Housing. As a Property Manager, you will be responsible for the day-to-day administration of our 82-unit tax credit property, including supervising staff and handling resident complaints and concerns.

The ideal candidate will have prior property management experience, preferably at a tax credit property, and possess excellent leadership and communication skills. You will be responsible for meeting occupancy and rent collection goals, managing the initial lease up of the property, and establishing and maintaining rapport with residents, staff, vendors, and service providers.

This is a unique opportunity to work for a non-profit organization that is dedicated to providing affordable housing and services to low-income individuals and families. If you are a motivated and detail-oriented individual who is passionate about making a difference in your community, we encourage you to apply.

Key Responsibilities
  • Manage the day-to-day administration of the property, including supervising staff and handling resident complaints and concerns.
  • Meet occupancy and rent collection goals for each assigned property.
  • Manage the initial lease up of the property.
  • Establish and maintain rapport with residents, staff, vendors, and service providers.
  • Handle monthly rent collection, ensuring all notices go out according to company policy.
  • Schedule and conduct initial and annual re-certifications.
  • Attend to all residents' concerns and requests in a timely and professional manner while offering optimal customer service at all times.
  • Enforce tenant rules and regulations.
  • Manage and maintain wait-list in accordance with applicable housing program and fair housing regulations.
  • Process and maintain property files in compliance with the affordable housing programs applicable to the property and be up to date with all document filing.
  • Process housing applications which include credit, background checks, landlord verification, income and asset information and any other verification required by the housing program to determine program eligibility.
  • Work with the County of Santa Clara to obtain referrals for Project Based Voucher (PBV) units and process applicants according to the PBV program.
  • Conduct move-ins, move outs, and annual unit inspections. Execute work orders resulting from inspections.
  • Ensure payables and rents are up to date in Yardi and keeps tenant ledgers updated and accurate at all times.
  • Provide direction and oversight for contractors servicing the grounds and property maintenance; unit turnovers; janitorial.
  • Submit weekly operations and monthly receivables reports to Regional Manager and other management staff as requested and/or required.
  • Daily inspections of grounds and vacant units.
  • Prepare for and participate in site compliance audits and inspections.
  • Maintain project files with daily filing in tenant, maintenance, vendor, and project files.
  • Schedule and follow through on resident maintenance requests, to include timely opening and closing of work orders in Yardi.
  • Work closely with onsite service providers, meeting weekly to discuss referrals and resident issues.
Requirements
  • Experience: Must have prior property management experience with no less than 2 years at a tax credit property.
  • Ability: Must show ability to keep records, demonstrate professionalism, leadership and supervisor qualities, and enjoy working with others.
  • Organization: Must be well organized and have the ability to prioritize duties and responsibilities, ability to multi task, and deal with people and work in a fast paced office environment.
  • Qualifications: TCAC Certification required; YARDI Voyager experience a plus.
  • Language: Bi-lingual a plus.
Working Conditions
  • Driving or ability to travel between different locations in Santa Clara County
  • Computer use
  • Sitting at desk for extended periods of time.
  • The ability to lift/move/carry up to and including 50 pounds.

This position offers a 4% of annual salary sign-on bonus for new hires.

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