Retail Sales Leader

3 days ago


Westminster, Colorado, United States Hallmark Full time

About This Opportunity

Hallmark is seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team at our Gold Crown store in Westminster, CO. As a Part-Time Sales Leader, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth in a fast-paced retail environment.

Key Responsibilities

  • Model and coach selling skills to ensure all team members are up-to-date on products and offerings
  • Lead staff when the Store Manager is not available and provide feedback to team members
  • Conduct point-of-sale audits and assist with inventory management procedures
  • Communicate daily priorities, goals, and store and corporate communications to team members
  • Create and maintain a warm, inviting, and easy-to-navigate shopping environment
  • Help customers find the perfect card and gift solutions to fulfill their missions of caring and connecting
  • Make interactions easy and convenient for shoppers by effectively handling store operations
  • Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return

Requirements

  • At least 18 years of age
  • One or more years of experience in retail, sales, or customer service; or at least 6 months of experience in a Hallmark Corporate Store
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds

Preferred Qualifications

  • High school diploma or equivalent
  • Two or more years of previous experience in retail, sales, or customer service
  • Strong customer-focused engagement and consultative selling skills
  • Ability to communicate effectively with customers and employees
  • Demonstrated success working as a member of a team
  • Ability to receive feedback and take action when appropriate
  • Strong sense of urgency, flexibility, and willingness to adapt to change
  • Desire and ability to learn the business
  • Proficiency and comfort using a computer and other technology

What We Offer

  • A competitive hourly pay rate between $12.82 and $13.50
  • A comprehensive benefits package, including savings and 401(k) plans, investment assistance, and discounts on childcare and merchandise
  • A dynamic and supportive team environment that values diversity and inclusion

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