Customer Service Representative
2 days ago
We are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center. As a crucial part of our organization, you will be responsible for ensuring positive customer experiences by addressing inquiries, resolving issues, and providing exceptional service over the phone.
Key Responsibilities:- Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
- Provide accurate information regarding products, services, and policies.
- Address and resolve customer concerns or issues in a timely and effective manner.
- High school diploma or equivalent required.
- Ability to pass a drug and background check.
- Basic working knowledge of computer systems; Brightree experience a plus.
- Variety of Medical, Dental and Vision Insurance Plans
- 401k Plan
- PTO and Paid Holidays
- EAP
- Employee Discounts
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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