Customer Service Representative

2 days ago


Port Saint Lucie, Florida, United States Hollister Incorporated Full time
Customer Service Representative

We are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center. As a crucial part of our organization, you will be responsible for ensuring positive customer experiences by addressing inquiries, resolving issues, and providing exceptional service over the phone.

Key Responsibilities:
  • Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
  • Provide accurate information regarding products, services, and policies.
  • Address and resolve customer concerns or issues in a timely and effective manner.
Requirements:
  • High school diploma or equivalent required.
  • Ability to pass a drug and background check.
  • Basic working knowledge of computer systems; Brightree experience a plus.
What We Offer:
  • Variety of Medical, Dental and Vision Insurance Plans
  • 401k Plan
  • PTO and Paid Holidays
  • EAP
  • Employee Discounts

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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