Technical Support Engineer

6 days ago


Charlotte, North Carolina, United States AT-NET Services, Inc. Full time

We are seeking a highly skilled Help Desk Escalation Engineer to join our dynamic team at AT-NET Services, Inc.

The ideal candidate will have a strong technical background and excellent problem-solving skills, capable of handling complex issues that have been escalated by our Level 1 and Level 2 support team.

As a Help Desk Escalation Engineer, you will be responsible for providing advanced technical support, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction.

About the Role
  • Respond to and resolve complex technical issues escalated from our support team.
  • Diagnose and troubleshoot hardware, software, and network problems.
  • Provide remote and on-site support to clients as needed.
  • Manage and prioritize multiple tickets and ensure timely resolution.

In return for your hard work and dedication, we offer a competitive salary range of $70,000-$100,000 per year, based on experience, plus a comprehensive benefits package and opportunities for professional growth and development.



  • Charlotte, North Carolina, United States Dansources Technical Services Full time

    About the Job:We are seeking an experienced Engineering Technologist to join our team at Dansources Technical Services. The estimated salary for this position is $65,000 - $80,000 per year, depending on experience.In this role, you will be responsible for providing engineering support during construction, including post-construction reviews to ensure all...


  • Charlotte, North Carolina, United States Vanderlande Industries Full time

    Technical Support Engineer: We are seeking an experienced Technical Support Engineer to join our team in Charlotte, NC. As a key member of our Field Service team, you will be responsible for providing technical support for customers, owners, government agencies, and integrators. You will also investigate root cause failure for products in the field and...


  • Charlotte, North Carolina, United States Sparks Wiz Limited Full time

    About the OpportunitySparks Wiz Limited is seeking a skilled Technical Support Representative to join our team. This full-time position offers a competitive salary of $52,000 - $58,400 per year and benefits package.Job Description:Key ResponsibilitiesTechnical Issue Resolution:Provide timely and effective technical support for engineering software, systems,...


  • Charlotte, North Carolina, United States Zachry Group Full time

    About the JobZachry Group is seeking a skilled Technical Engineer Specialist to join our team. As a Technical Engineer Specialist, you will be responsible for providing technical expertise and support to our projects.About the Role:Provide technical expertise and support to projectsEvaluate, select, and apply standard engineering techniques, procedures, and...


  • Charlotte, North Carolina, United States FST Technical Services Full time

    About the RoleAs a Senior Commissioning Project Engineer at FST Technical Services, you will play a critical role in ensuring that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet client requirements and design intent.This position offers an excellent salary and benefits package....


  • Charlotte, North Carolina, United States Blythe Construction Full time

    Job Title: Desktop Support EngineerBlythe Construction is seeking a skilled Desktop Support Engineer to join our team in Charlotte, NC. As a key member of our Technology team, you will be responsible for providing top-notch support to our users, ensuring the smooth operation of our desktop systems and applications.About the Job:Provide technical support for...


  • Charlotte, North Carolina, United States Dansources Technical Services Full time

    About the Role:The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. As an Engineering Technologist at Dansources Technical Services, you will play a vital role in our diverse and fast-paced organization.You will be responsible for interacting with other electric utility disciplines, performing field inspections,...


  • Charlotte, North Carolina, United States Dansources Technical Services Full time

    Job DescriptionDansources Technical Services is looking for an experienced Electrical Field Engineer to join our team. As a key member of our power delivery services team, you will work on a variety of electrical projects, providing engineering support during construction and conducting root cause analysis of outages.About UsWe are a trusted solutions...


  • Charlotte, North Carolina, United States AT-NET Services, Inc. Full time

    About AT-NET Services, Inc.AT-NET Services, Inc. is a leading Managed Service Provider dedicated to delivering top-tier IT services and solutions to businesses of all sizes. We pride ourselves on our customer-centric approach and our ability to leverage the latest technologies to drive business success.Job OverviewWe are seeking a highly skilled and...


  • Charlotte, North Carolina, United States BHS Corrugated North America Full time

    BHS Corrugated North America is seeking a skilled Technical Support Engineer to join our team in Charlotte, NC. This full-time position offers a salary of $80,000 to $85,000 per year, plus full benefits.About the Role:An experienced IT specialist with a focus on networking and infrastructure will play a pivotal role in ensuring the smooth operation of our...


  • Charlotte, North Carolina, United States C4 Technical Services Full time

    We are looking for a skilled Contract Planning Engineer to support our Edge Planning team at C4 Technical Services. Responsibilities include managing network elements for voice and data networks, monitoring and evaluating capacity utilization, and forecasting bandwidth growth.">You will plan and design new projects in support of Sales requests, providing...


  • Charlotte, North Carolina, United States TEKsystems Full time

    Are you looking to kick-start your IT career in a dynamic and supportive environment? We have an exciting opportunity for a Technical Support Specialist at TEKsystems, where you will play a crucial role in delivering exceptional customer service to our clients.About the RoleThis is a fantastic chance to develop your skills and knowledge in IT support,...


  • Charlotte, North Carolina, United States Blueprint Consulting Services Full time

    About BlueprintBlueprint is a cutting-edge technology solutions firm headquartered in the Pacific Northwest, with a strong presence across the United States. Our team of passionate problem-solvers is dedicated to delivering best-in-class service to our customers.Salary RangeThe estimated salary for this position is between $60,000 and $75,500 USD annually,...


  • Charlotte, North Carolina, United States Ferretti Search Full time

    Ferretti Search Overview: Our company was founded on the principle of providing exceptional service to our clients and candidates. We take pride in building long-term relationships and delivering results.Job Role: Technical Engineering PositionJob Description: We are seeking a skilled Software Engineer to join our team. In this role, you will play a key part...


  • Charlotte, North Carolina, United States CEO Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Installation Engineer to support the installation and maintenance of after-market service products.This is a key role that requires technical expertise in electrical, pneumatic, and mechanical assembly, as well as excellent communication and interpersonal skills.Key ResponsibilitiesInstall and start-up...


  • Charlotte, North Carolina, United States AT-NET Services, Inc. Full time

    About UsAt AT-NET Services, Inc., we deliver top-tier IT services and solutions to businesses of all sizes, leveraging our customer-centric approach and the latest technologies to drive business success.Job DescriptionWe are seeking a skilled Help Desk Escalation Engineer to join our dynamic team. As a Help Desk Escalation Engineer, you will provide advanced...


  • Charlotte, North Carolina, United States TripleTen Full time

    Company OverviewTripleTen is a service that empowers individuals to master tech professions. Our mission is to provide students with the opportunity to successfully transition into new careers in software engineering, data science, business intelligence analytics, and QA engineering.Our ApproachWe focus on delivering a feasible and accessible training...


  • Charlotte, North Carolina, United States Power Distributors Full time

    About UsPower Distributors delivers state-of-the-art distribution and fulfillment, dedicated sales, service & technical support, manufacturer certified training and a complete offering of the industry's biggest and best known brands all in one convenient package.Our mission is to provide fast and efficient delivery of parts and products to our customers. We...


  • Charlotte, North Carolina, United States Synerfac Technical Staffing Full time

    Electrical Safety Engineer OpportunityWe are seeking an experienced Electrical Safety Engineer to join our team at Synerfac Technical Staffing. As a key member of our organization, you will be responsible for ensuring that all safety protocols are met and maintained on electrical construction projects.About the Job:The role involves performing regular safety...


  • Charlotte, North Carolina, United States Canonical - Jobs Full time

    Role OverviewWe are seeking a seasoned Technical Lead to spearhead our Observability Engineering team. As a key member of our technical leadership, you will be responsible for driving the development and implementation of our Logging, Monitoring, and Alerting elements.