Auto Litigation Claims Specialist II

Zurich Insurance Company Ltd. is seeking an experienced Auto Litigation Claims Specialist II to join our team. As a key member of our claims handling team, you will be responsible for handling single and multi-party personal or commercial line claims of low to moderate exposure and complexity.

• Under moderate direction, handle claims within specific limits of authority.
• Follow established protocols to ensure efficient and effective claims handling.
• Deliver customer-centric claims service.

• Bachelor's Degree and 3 or more years of experience in Claims or Insurance.
• OR Zurich Certified Insurance Apprentice, including an Associate Degree, and 3 or more years of experience in Claims or Insurance.
• OR Completion of the Zurich Claims Training Program and 3 or more years of experience in Claims or Insurance.
• OR High School Diploma or Equivalent and 5 or more years of experience in Claims or Insurance.
• Must obtain and maintain required adjuster license(s).
• Knowledge of insurance regulations, markets, and products.
• Proficiency in Microsoft Office.

• 3-5 years' experience in Commercial Auto litigated claims.
• Experience handling bodily injury and litigated claims.
• Experience with uninsured and underinsured motorist coverage.
• Effective verbal and written communication skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Solid time management, prioritization, and multi-tasking abilities.
• Experience collaborating in a team environment and building cross-functional working relationships.
• Proficiency in identifying and explaining complex financial and/or actuarial concepts.
• Ability to determine the scope and exposure for moderately complex claims.
• Understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims.
• Ability to develop and execute a negotiation strategy and plan for resolution.
• Skill in identifying subtleties in customer/client and/or business partner interactions.

Zurich is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive employee benefits package and competitive compensation. If you are a motivated and experienced claims professional looking for a new challenge, please submit your application.