Teller I or II

3 weeks ago


Grand Rapids, Michigan, United States Lake Michigan Credit Union Full time
Job Title: Teller I

Job Summary:

As a Teller I at Lake Michigan Credit Union, you will be responsible for providing exceptional member service by receiving and processing financial transactions, including deposits, withdrawals, transfers, and loan payments. You will also assist members with account maintenance and changes, and collaborate with branch staff to cross-sell products and services.

Key Responsibilities:

• Independently receive and process customer financial transactions
• Follow check procedures and ensure accuracy in all transactions
• Educate and support members to utilize LMCU Online Banking Portal
• Provide exceptional member service and adhere to I AM LMCU guidelines
• Collaborate with branch staff to effectively cross-sell products and services

Requirements:

• One to three years of similar or related experience
• Excellent written and verbal communication skills

About Us:

Lake Michigan Credit Union is a not-for-profit institution owned by its members. We are accountable directly to our members and strive to provide exceptional value and service. As an employee, you will have the opportunity to grow and advance in your career, work with talented teams, and contribute to our mission of serving our members' lifetime financial needs.

What We Offer:

• Comprehensive Health & Wellness package
• Matching Health Savings Account Contributions
• Retirement options like 401(k) with company match and pension
• Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time
• Tuition reimbursement
• Ongoing training, development, support, and opportunities for career growth
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