Medical Office Administrator

7 days ago


San Diego, California, United States Scripps Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Scripps Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a seamless registration experience.

Key Responsibilities
  • Interact with patients, payers, and providers to gather information necessary for accurate registration
  • Assign Medical Record Numbers, schedule appointments, and collect patient payments
  • Manage patient check-in and check-out processes, including identification verification and demographic updates
  • Escalate billing inquiries and accurately schedule patient appointments
  • Initiate and validate referrals/authorizations
Requirements
  • One (1) or more years of experience in customer service or a healthcare/medical office environment
  • Proficiency in computer applications and excellent mathematical skills
  • Excellent communication and customer service skills
  • Strong organizational and analytical skills, with the ability to identify and solve problems
Preferred Qualifications
  • Two (2) or more years of experience in customer service or a healthcare/medical office environment
  • Able to adapt, prioritize, and meet deadlines
About Scripps Health

Scripps Health is a leading healthcare provider in San Diego, known for our compassionate and collaborative culture. We are committed to delivering exceptional patient care and are seeking talented individuals to join our team.



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