Customer Service Representative

3 weeks ago


Fremont, California, United States Premier Subaru of Fremont Full time
{"title": "Customer Service and Cashier", "subtitle": "Join our team at Premier Subaru of Fremont", "content": "

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Cashier. As a key member of our team, you will be responsible for providing exceptional customer service and handling cash transactions with accuracy and efficiency.

Key Responsibilities:
  • Process cash, check, and credit card payments from customers and outside companies.
  • Perform closing procedures, including balancing the cash drawer and completing a transaction log.
  • Maintain all files and logs in a logical organization and process all paperwork.
  • Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • Generate services appointments and conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools and compile all necessary reports, forms, and other documentation on a timely basis.
  • Perform other job-related duties as assigned.
Requirements:
  • Ability to present information in a clear and professional manner.
  • Ability to manage one's own time effectively.
  • Ability to type efficiently and possess basic computer skills.
  • Possesses basic problem-solving skills and is punctual and able to multitask.
  • Knowledge of Word and Excel and available to work weekends.

We offer a competitive compensation plan based on experience, medical, dental, and vision insurance, 401(k) with company match, premium ongoing professional development, and participation in Giving Hope Community Service days.

", "lang_code": "en-US"}

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