Healthcare Support Specialist

4 weeks ago


Boise, Idaho, United States St. Luke's Health System Full time

Job Summary:

St. Lukes Health System is seeking a skilled Telehealth Specialist to join our team. In this role, you will provide non-clinical support and service to telehealth programs, physicians, clinical staff, patients, and units throughout the region.

Key Responsibilities:

  • Partner with internal stakeholders to place patients quickly to the appropriate care area at our four main campuses.
  • Utilize the bed board in Epic to place patients in their assigned beds and communicate with stakeholders via text.
  • Connect referring and receiving providers to move patients into and within the SLHS efficiently and safely.
  • Prepare, compile, and maintain technical and operational records for all telehealth programs.
  • Maintain inventory and order supplies as necessary.
  • Assist in gathering patient information between Telehealth services and units/programs both internal and external to the organization.
  • Organize the flow of information to maximize timely feedback, including the management of high volumes of telephone calls and electronic messages.

Requirements:

  • High School Diploma or equivalent.
  • 6 months experience.

What We Offer:

At St. Lukes, we care about our employees and offer a robust benefits package to support their well-being. This includes a competitive salary, retirement plans, and financial and physical wellness options, such as on-site massages, on-site counseling, and access to the Virgin Pulse Wellness tool.

We are an equal opportunity employer and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.



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