Developmental Disabilities Support Specialist

2 weeks ago

Boise, Idaho, United States Liberty Healthcare Full time
About the Role

We are seeking a dedicated and compassionate Customer Support Specialist to join our team at Liberty Healthcare. As a key member of our support team, you will play a vital role in helping individuals with developmental disabilities receive essential services to enhance their quality of life.

Key Responsibilities
  • Engage in meaningful conversations with individuals who have intellectual and developmental disabilities, as well as their families and support networks.
  • Answer customer inquiries and address concerns with empathy and understanding.
  • Provide clear information about available health and human services, including application processes and expected wait times.
  • Document important details from conversations to ensure accurate communication.
  • Collaborate with various internal and external stakeholders.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer
  • Annual compensation ranging from $37,000 to $45,000 (dependent on experience).
  • $500 sign-on bonus ($250 after 90 days and $250 after 180 days).
  • 30 days of paid time off each year for vacation, holidays, sick, and personal leave.
  • Comprehensive benefits including health, dental, vision, disability, and life insurance.
  • Health savings account, 401k plan, and additional perks.
Requirements
  • A positive, optimistic attitude and a genuine desire to help others.
  • Strong work ethic and outstanding customer service skills.
  • Patient, empathetic, and exceptional active listening abilities.
  • Computer proficiency with Microsoft Word and Outlook.
  • Bilingual skills (especially conversational Spanish) are a plus.
About Us

Liberty Healthcare is an Equal Opportunity Employer. We value diversity, equality, and inclusion and strive to create an environment that attracts real talent. We seek to motivate, inspire, and recognize high performance among all employees, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, ancestry, national origin, age, marital or veteran status, or disability.

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