Field Service Engineer

1 week ago


North Reading, Massachusetts, United States Teradyne Full time

Job Summary

We are seeking a skilled Field Service Engineer to provide post-sales technical support, troubleshooting, and repair services for our existing systems or equipment. This is a hybrid role that requires frequent travel to customer sites within the East Coast/ US to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Semiconductor Test Systems.

Key Responsibilities

  • Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers
  • Provide remote technical support and active management of assigned account needs and escalation to management
  • Make recommendations to existing product solutions to improve tester up-time and performance

Requirements

  • Self-starter and good team player with good interpersonal and problem-solving skills
  • 2+ years of hands-on electro-mechanical troubleshooting and repair experience
  • Prior experience on Teradyne or any other ATE platform is a plus
  • Must be able to travel up to 30-40%
  • Good written and verbal communication skills
  • Associate's degree in Electronics/Electrical Engineering desired or relevant experience

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.


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